Question 1

What does Franklin Paralegal Services do?

Accepted Answer

We provide professional document preparation and legal service of process.

Question 2

Are you a law firm?

Accepted Answer

No. Franklin Paralegal Services is not a law firm and cannot provide legal advice, represent you in court, or interpret the law. We prepare legal documents and help you understand procedural steps so you can represent yourself with confidence.

Question 3

Do you offer consultations?

Accepted Answer

We offer a consultation to assess your needs and determine the appropriate service. If your matter falls outside our scope, we’ll let you know upfront. Our fee is $85 and that fee goes towards your service fee.

Question 4

Do you work with organizations?

Accepted Answer

Yes — we help with many administrative duties.

Question 5

How long does it take to receive my documents?

Accepted Answer

Standard turnaround time is 3–5 business days after we receive your completed intake and payment. Rush services are available for an additional fee.

Question 6

Do you offer payment plans?

Accepted Answer

Yes, we offer payment plans. However, full payment is required before document preparation begins.

Question 7

What happens after I submit my intake form?

Accepted Answer

Once your form is received, we review your information and prepare to begin drafting your documents. You will receive an agreement to sign and a secure invoice. After payment is made, your documents will be prepared and sent to you for review, via a secure email exchange along with filing instructions.

Question 8

Do you file the documents for me?

Accepted Answer

No, we do not file documents on your behalf unless explicitly stated. However, we provide step-by-step filing instructions and unlimited email support to help you through the process.

Question 9

What if I need revisions?

Accepted Answer

Two rounds of revisions are included with your service, as long as they are requested within 7 business days of receiving your documents. Additional revisions are available for a fee.

Question 10

Are your services refundable?

Accepted Answer

All sales are final. Due to the custom nature of our work, we do not offer refunds once document preparation has begun.

Franklin Paralegal Services

SERVICE OF PROCESS & DOCUMENT PREPARATION SERVICES

Frequently asked questions